First Impressions Make The Difference For Every Business Start
Up
First impressions count in all kinds of relationships -- business start ups included. Any new business trying to
get off the ground cannot afford to send out the wrong kind of signals and deter potential buyers. Instead, every
start up business needs to bend over backwards to make it easy and appealing for the people to visit or
inquire.
You don't have to get things perfect - but you need to give it your best shot. If you try to make everything
perfect, you'll waste precious time and drive up costs. You're better off getting things 97% of the way there and
then moving forward and making the final adjustments based on interaction with your early prospects and
customers.
Addressing the wants and needs of those you serve is fundamental to success. It's an essential lesson for the
serious business start up intent on long term growth and prosperity. But you've got to impress potential customers
from your first point of contact, or they won't give your start up business a second thought.
First impressions point the direction. In your prospect's eyes, you either get a "yes" or "no" vote from the
very beginning.
What is it your prospect is first exposed to that reveals something about your product, service, or business? It
could be a flyer received in the mail... the "opening soon" sign outside your store... a short snippet on the local
evening news, or perhaps a YouTube video.
Examine all potential contacts such as advertisements, business cards, signage, brochures, web sites, reception
areas and how incoming calls and emails are answered and responded to. Business success or failure begins with the
first point of contact whether it's a call, visit, mailing, web page view, drive-by, radio mention, video, or
something else.
The decision to stay, to leave, or to mentally "bookmark" your business as one they should return to is usually
made in the blink of an eye. So it's vital that you invite, encourage and influence prospects in your favour -- at
this critical moment of truth. For the business start up, it's vital to remember that you probably won't get a
second chance.
The signals you put out there should magnetize prospects and customers to you, instead of sending them to the
competition. Nothing is more important for any start up business than to begin attracting interested, qualified
prospects -- and the buzz they help to create.
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