How Far Will Your Business
Start Up Go To Guarantee Your Customer's Satisfaction?
Nobody ever said starting a business was easy. But living the life of the successful entrepreneur is something
we all want. Yet there are hundreds of thousands of successful business start ups who've figured out the jigsaw
puzzle and made it work for them.
Your most powerful tool any new business can have is a guarantee that blows away the guarantees offered by your
competitors.
One of the greatest copywriters of all time, Gary Halbert once said, "If somebody wants something and you take
the fear out of it - you'll make the sale."
Removing the fear is what a satisfaction guarantee is all about. Every entrepreneur would be wise to keep this
concept in mind at all times. When you strengthen your guarantee, you reduce the fear to a level where it's no
longer an obstacle. In other words, you've facilitated the sale.
Most business start ups simply aren't aware that moe people would buy from them if they were not so darned
scared.
Buyers are first and foremost concerned about themselves and what they get from a transaction. This sense of
“What’s In It For Me?” is even more prevalent in a slow economy. But the majority of people are hesitant to put
their trust in a new business start up because they've been ripped off or lied to before. This might have occurred
many years earlier but the wound left a scar, so naturally they are reluctant to get hurt again.
To encourage more prospects to try a new and different product, the entrepreneur needs to eliminate any
perceived risk in buying. Give them a clear, unobstructed way out should they ever be dissatisfied for any reason
and you'll quickly gain their confidence.
The value of a strong guarantee is the safety net it provides. When you as the business owner assume all the
risk, you remove it from the backs of your prospects and customers, making them more likely to proceed with a
purchase. Is there any kind of business - start up or established - that coulnd't benefit from this simple
idea?
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