Who Says You Have To Sell More To Boost Your Sales and Achieve Small
Business Success?
Automotive service centers do it. Insurance companies do it. Even department stores, specialty retailers and
wholesalers are doing it too. Many businesses today are increasing sales and profits without the need to sell
more.
How do they do it? By looking for opportunities to include extra products, services, packages, or expertise in
addition to what the customer has come to buy. You can apply the same concept for more small business success.
Back in the day of VHS video rentals, companies like Jumbo Video offered optional "tape protection" - a form of
insurance against damages caused while the store's products were in the customer's possession. There was an
additional, small fee involved and my estimate is that in 99% of cases, this fee was pure profit for the store. But
the small up-charge was something many renters would gladly pay for the peace of mind it provided.
Electronics and appliance dealers offer extended warranties beyond the standard manufacturer's warranty as an
extra option. Shoe stores also sell laces and shoe polish. Clothing stores offer socks, belts and other accessories
to customers standing at the cash register with a pair of pants in hand. You can make more money through easy
add-ons rather than having to sell more customers.
All of the above are additional ways these businesses generate greater revenue. The beauty of this from the
business owner's perspective is that it often means a substantially higher profit margin from the same volume of
customers. Instead of spending $100, customers can often fork over an additional $25 - $50 or more, depending on
the circumstances. More profit per transaction contributes to small business success.
How can you tap into this profit-generating idea? You can start by observing the wants, desires, problems and
annoyances of the marketplace. Next, explore all possible ways your business could offer additional money-makers at
the point-of-purchase, as an up-sell, or even as a back-end or follow-up product.
Opportunities exist -- even for a new business -- to substantially increase the average sales value and profits
as a result of this simple strategy. Will you use it to make your small business a success?
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